Customer Care Representative

Customer Care Representative
Lead Market Technology Solution, Pakistan

Experience
Fresh Graduate
Salary
12,000 - 35,000 PKR
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Intermidiate
Total Vacancies
5 Jobs
Posted on
Sep 25, 2014
Last Date
Oct 10, 2014
Location(s)

Job Description

Lead Market Technology Solutions Limited is running a BPO which handles UK based projects specifically in Personal Injury Claims.

LMTS is seeking result-oriented candidates, who can manage independently own workload to ensure contribution to the company and within team, for the positions of Customer Care Representative.

Ideal candidates should be quick learners with strong communication and analytical skills. Individuals must be fluent in English speaking with a neutral or British accent.

Fresh candidates are also encouraged to apply

Job Specification

Before you apply for this job read it carefully:

Skills
·
  • Product Knowledge and training will be provided
  • Capacities to maintain email correspondence
  • A professional attitude when dealing with customers
  • Primary knowledge of using computers and the internet research is mandatory
  • Understand the impact of attitude in handling calls professionally
  • Apply the proper telephone etiquette to satisfy various customer situations
  • Good teamwork skills and the ability to work unsupervised
Communication Skills
  1. Written: By able to write succinctly and precisely with good diction, Grammar and Sentence structures. ·
    Verbal: fluent speaker with Neutral/British ascent preferred , appropriate use of tenses
  2. Verbal: fluent speaker with Neutral/British ascent preferred , appropriate use of tenses ·
    Listening: Active listening skills to understand customer needs quickly and be able to summarize to validate the same.
  3. Listening: Active listening skills to understand customer needs quickly and be able to summarize to validate the same.
Other Job Detail:
  • Shift timings
    Summers 01:00 PM to 09:30 PM.
    Winters: 02.00 PM to 10.30 PM
  • Females - Apply ONLY if you can work in Evening Shift
  • No Transportation Services.
  • Apply Only if convenient Or Would not have any transport Issues. (Barket Market, Lahore)
  • Remuneration will be offered depending on your English communication skills and experience

Job Rewards and Benefits

Lead Market Technology Solution

Information Technology and Services - Lahore, Pakistan
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