Career Councillor And Consultant
hHELIOS, Pakistan

Deal directly with customers either by telephone, electronically or face to face. Respond promptly & thoroughly to customer inquiries. Handle and resolve customer complaints · Obtain and evaluate all relevant information to handle service inquiries. Keep customer up to date about their processes · Communicate and coordinate with internal departments Follow up on customer interactions · Provide feedback on the efficiency of the customer service. Monitor Client's various university, visa and other processes. Lead and Manage processing department. Improve and enhance current processes.