Field Support Engineer

Field Support Engineer Job in Pakistan
Ibex Global , Pakistan

Experience
1 Year
Salary
15,000 - 15,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
Yes
Career Level
Telecommute
No
Qualification
Bachelor
Total Vacancies
1 Job
Posted on
Mar 30, 2015
Last Date
Apr 8, 2015
Location(s)

Job Description

Maintenance and troubleshooting of Client Application related issues
Ensuring minimum downtime on production
On-Site and Remote IT support, troubleshooting, release up-gradating, fixes and patches, regular Audit etc. for the Software Level issues as per the needs to support the business
Train the newly hired staff at the branch to use the application fr daily operations

Job Specification

At least 01 year experience in Desktop/System support role.

Excellent troubleshooting skills on Windows 7 and 8
Good understanding of Remote Support and usage of Team Viewer
Basic knowledge of Databases - Microsoft SQL Server
Should have hands-on experience in Microsoft Excel
Able to work in field and willing to Travel outstation
Motor bike is MUST
Good presentation and communication skills; both verbal and written
Analytical thinking, problem solving and a Good Team player
Proactive attitude and ability to work under stress
Able to work independently and in a team
Prior Client Service experience would be an advantage
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