Job Description
IT Officer will be responsible for installation, configuration and optimization of operating systems at hand. He will develop, test, document, implement and enhance backup and recovery procedures and security patches. Continuous enhancement of applications, management procedures and automated monitoring systems will be required. He must be able to convert the conceptual design or business solution into technical programming specifications.
Essential roles and responsibilities include: ·
Delivers, tags, sets up, and assists in the configuration of end-user workstation hardware, software and peripherals.·
Corrective action may include replacement or reconfiguration of hardware, software, firmware or physical network connections. ·
Troubleshoots network connectivity problems and help install networking for both direct network connections and dialup network connections.·
Provides hardware support such as installation of network interface cards, hubs, switches and reformatting of hard disk drives when required.
Coordinates timely repair of workstation equipment covered by third-party vendor maintenance agreements.
Performs minor desktop hardware repair for workstation equipment and peripherals that are not covered by third-party vendor maintenance agreements.
Monitors the performance of systems, services and the network. Notes trends and initiates action when necessary.
Identifies, analyzes, and resolves/troubleshoots job scheduling problems. Escalates as necessary to ensure resolution.
Reviews existing documentation, configuration files, equipment manuals. Evaluates, modifies, and maintains existing programs.
Coordinates planned and unplanned applications administration activities with business units in order to minimize or eliminate impact on business processes.
Advises managers and customers of project requirements including hardware, operating systems and other software, technical support, cost, and time-frame.
Propose options based on customer needs and recommend most feasible plan of action.
Keeps abreast of advances in information technology and assess the feasibility of incorporating into project plans and specifications.
Ensures programming projects are planned, programmed, tested, and implemented by project deadlines.
Job Specification
Bachelors in Information Technology
1 Year Medium Sized Corporate Experience
Database Management
Knowledge of Accounting and Inventory Software's
Knowledge of Networks
Knowledge of CCTV's
Knowledge of Latest Technologies in Food and Service Industries
Interpersonal Skills