Job Description
Performance Content Executive has a responsibility for project delivery, for contributing to a range of aspects of client management and processes; as well as contributing to the progression of internal/external client relationships, and playing a contributing role in business development.
Research and strategy, content development, analytics, project management and client servicing are key aspects of this role
The Performance Content Executive is on a pathway to become a mentor and leader within PlanOne Media, he/she must actively seek out mentorship from related and complementary disciplines, from the Snr. Executive, Content; Snr. Content Director; and the analytics and performance marketing teams, for instance.
Executives play a key role in supporting business development, pitches and key client meetings.
Job Specification
CONCEPTUAL THINKING - Framing business problems, understanding the underlying (possibly unstated) needs of clients, determining the correct information sources and displays ability in creating appropriate solutions / frameworks given data availability and objectives
- Determining correct and relevant information needs and sources for each project
- Application of lateral thinking to make connections at may not obvious
INSIGHTS / INTELLIGENCE - Ability to distill and advance critical actionable insights beyond just the obvious, to dig deep and uncover causal effects and relationships
PROBLEM SOLVING - Finding solutions to problems (small / big, inconsistency, delays) and creative ways of overcome obstacles and deliver on project/ task objectives and deadlines
PROJECT MANAGEMENT - Takes full ownership ("A-Z") of assigned project (or assigned part) ensuring the best quality delivered in given timelines (monitors/sets milestones, deadlines, workload)
INNOVATION / THOUGHT LEADERSHIP - Driving innovation of products/processes and thought leadership within your subject area
- Constant research & personal innovation - targeting self to do things faster, better, more efficiently, with higher client satisfaction, etc.
PRESENTATION AND STORY-TELLING - Design (context and framework) and delivery of presentations (written, speech) with particular emphasis on structuring the right message for the right audience
OPERATIONAL REQUIREMENTS- Implementing best-practice approaches
TECHNICAL DELIVERY REQUIREMENTS- Social Analytics
- Auditing
- SMO & SEO
- Content Strategy
- Content Marketing Strategy
- Social Media Strategy
- Mobile Marketing
- Digital display and social advertising
- Other techniques per current roster
- Google Insights, Facebook Insights, YouTube Insights, Twitter Insights
- Hootsuite (and understanding of competitors)
- Social listening tools (and understanding of competitors)
- SocialBakers (and understanding of competitors)
- Google Analytics
- SEO & SMO
- Other tools and data sources per requirement
Emotional Intelligence Capabilities
- Can develop strong working relationship with colleagues (including, social media, research and other units) and able to nurture a positive team spirit
Character/Attitude
- Consistently displays integrity, respect for others, loyalty and compassion both personally and professionally
KNOWLEDGE & EXPERIENCE
- 1+ years of Digital Media experience
- Understanding of industry Digital and Online trends, as well as overarching MarComms industry trends (global and regional) is advantageous
- Graphic design and/or programming ability is advantageous
- Knowledge and experience with Social Media Monitoring and related tools is highly advantageous