Accessories Assistant
Oppo Mobiles Pakistan, Pakistan

Key Responsibilities Include:

Service Department Support Inter face with Service Technicians and ensure their Parts and Accessories needs are being met. Take service technicians’ orders for parts and fill them as fast as possible. Assist service technicians in determining parts & accessories requirements for individual jobs. Recommend related Parts and Accessories, which may be required for a job. Supply cost of parts information on repair orders. Update inventory control system and parts catalogue. Notify service personnel when special parts or back-ordered parts are received. Maintain cleanliness of Parts and Accessories Department and keep inventory neatly stacked and orderly.
Clean & Efficient Parts & Accessories Environment Receive and process parts from distributors, check merchandise received against purchase invoice, and prepare product for showroom floor. Conduct or participate in periodic physical inventory of all merchandise (counts, reports etc.). Ensure merchandise displays are stocked, clean, and appealing to customers. Maintain updated customer account and database details. Become familiar and efficient with all phases of the computer system required for operations.

Must have ability to get along with a broad customer base. Knowledge and experience of Mobile Phones parts and other products sold by the dealership or the demonstrated ability to quickly learn them. High level of communication skills using all methods email, phone etc. Experience with Point-of-Sale & computerized inventory systems or the ability to quickly learn. Retail sales or mechanical knowledge of motorcycles or similar related industries and the commitment to continually develop knowledge. Ability to look up parts and quote prices for parts using proper catalogue for particular mobile phone.