As a Business Development Executive, you will be responsible for Technical Account Management of a portfolio of clients. Generate leads, pitch proposals to clients, and close the sales leads.
Key performance indicators that you will be measured on include:- Contribution on achieving financial client targets
- Knowledge of and relationship with clients
This role is largely a client-facing role, which requires you to work on both strategic long term and short term plans and projects. You will need to build strong relationships with clients on various levels as well as acquire thorough knowledge about their business. You will need to present technical solutions to non-technical people as well as developers.
Key Responsibilities
Technical Account Management- Manage a portfolio of clients
- Build strong and positive relationships with clients at various levels
- Build and document knowledge about the clients business and technical setup
- Project manage and document all technical projects carried out with clients
- Actively play a part in ensuring financial targets are reached
- Build strong relationships with Client Services team members
- Feedback any important client information to Client Services Team
- Identify any training/knowledge needs for clients and colleagues
- Prepare and perform training of clients and colleagues
Project Management- Be responsible for undertaking project work across the team if required
- participation in reference groups, training and testing on new functionality etc.