Laptop / Computer Manager Job in Pakistan
Home Shopping Network , Pakistan

4 Years
20,000 - 35,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
bachelors/ masters
Total Vacancies
1 Job
Posted on
Jul 15, 2015
Last Date
Jul 27, 2015

Job Description

Home shopping network are looking for an experienced and motivated energetic young candidate to join our team on a position of Manager - Computer Department .

· Researching laptops, computers, servers, accessories, components related products and keep the category updated.
· Listing all computing related products on the website.. Keeping the website updated with the available inventory.
· Finding local and International computer / laptops related products’s prices and vendors
· Accountable in keeping a healthy business relationship with vendors
· Coordinatng and helping customers finding the right product that fulfill their needs, e.g. Quoting products that fits customers' budget.
· Guiding customers about products' technicalities
· Quoting prices for products that customers wanted to sell back to HSN under and exchange facility
· Involved in call back requests from customers and Price beating policy requests.. Maintaining competitive pricing while keeping a sufficient profit margin.

Responsible for introducing latest products on website as soon as they launch in UAE/USA/Locally.
. Answering customers' daily queries via comments, video call, audio call and chat.
. Updating prices of products daily from local / international vendors.
. Introducing new vendors, locally and UAE.
. Coordinating with Purchase department with daily purchases. Checking the products for quality before shipping to customer

Job Specification

Skills :
  • Must have deep and comprehensive knowledge of computer hardware
  • Should be able to provide technical support with satisfactory reasoning
  • Must be familiar with Windows and Mac GUI and Hardware as well
  • Problem Solver - Should able to troubleshoot and solve hardware/software related errors over the phone in elaborative and simplistic way
  • Should able to assemble/disassemble computer hardware (i.e. laptops, PC, Servers)
  • Must be updated with latest standards and trends related to Computer Department
  • Must be able to understand customers' needs and provide the information accordingly
  • Can work efficiently
  • Profit maker
  • Strong work ethic
  • High Productivity
  • Professionalism
  • Problem-solving and critical thinking skills
  • Technical skills
  • Interpersonal skills
  • Excellent English & Urdu Communication skills
  • Active and energetic
  • Sharp and fast
Minimum Qualification :
Working Hours: 10 Hours (10:00am-8:00pm)
Working Days : Monday to Saturday
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