Field Engineer

Field Engineer Job in Pakistan
Ibex Global , Pakistan

1 Year
16,000 - 20,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
Total Vacancies
3 Jobs
Posted on
Jul 25, 2015
Last Date
Jul 28, 2015

Job Description

Maintenance and troubleshooting of Client Application related issues
Ensuring minimum downtime on production
On-Site and Remote IT support, troubleshooting, release up-gradating, fixes and patches, regular Audit etc. for the software and Android level issues as per the needs to support the business
Train the newly hired staff at the branch to use the application for daily sales operations
Constant coordination with Service-desk and Project Management team for daily progress

Job Specification

At least 01 year experience in Desktop/System/Software support role.

Excellent troubleshooting skills on Windows 7/8
Good understanding of Remote Support and usage of Team Viewer
Basic knowledge of Databases - Microsoft SQL Server 2005/2008 R2
Should have hands-on experience in Microsoft Office Suite (Outlook, Excel)
Able to work in the field and willing to Travel outstation
Motor bike is MUST
Good presentation and communication skills; both verbal and written
Analytical thinking, problem solving and a Good Team player
Proactive attitude and ability to work under stress
Able to work independently and in a team
Prior Client Service experience in any IT organization would be an advantage
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