Customer Relationship Officer
Brentwood Pvt Ltd, Pakistan

Accomplishment of aim in winning new business, as well as maintaining good relationships with clients.

· Maintaining and developing business with existing and potential customers; focusing on customer service while maintaining the product knowledge (existing and new).
· To present a lucrative ride of Project via project model, project brief, projects customize presentations and formal project details.
· Full command over Project understanding and details
· Listening to customer requirements and presenting appropriately to make a sale
· Maintaining and developing relationships with existing customers in person and via telephone calls and email.
· Acting as a contact between a company and its existing and potential markets;
· Gathering market and customer information; representing their company at trade exhibitions, events and demonstrations in liaison with Marketing Departments approval
· Challenging any objections with a view to getting the customer to purchase

Advising on forthcoming product developments and discussing special promotions
· Creating detailed proposal documents, maintain customers filing, pre-requisites collection, customer payment records.
· Recording sales and order information and sending copies to the sales office, or entering figures into a computer system; to reporting to the line department head
· Reviewing your own sales performance, aiming to meet or exceed targets
· Gaining a clear understanding of customers' businesses and requirements;
· Making accurate, rapid cost calculations and providing customers with quotations; Attending team meeting and sharing best practice with colleagues.

Effective oral and written communication skills
· Presentation skills.
· Prospecting Skills.
· Negotiation Skills
· New Customer Acquisitions
· Direct Sales
· Sales Promotions
· Sales Tracking & Analysis