Fiberlink (Pvt) Ltd. a reputed ISP in Pakistan is looking for professionals to fill the positions of Customer Support Executive post in Karachi Office.
Ideal candidates should be from relevant industry and have at-least 1 year of experience.
Must Be Hard Worker Must Be Decent Must Have Good Communication Skills Must Know About Computers Responsibilities · Responsible for all queries related to assigned customers. · Provide email- and telephone-based support to Customers. · Diagnose and resolve complex customer issues. · Act as a liaison between customers and other technical departments. · Engage senior technical persons as required to assist in the troubleshooting process. · Resolve customer issues professionally and effectively · Provide timely response to customers query.