Call Centre Representatives

Call Centre Representatives
Confidential , Pakistan Hot

Experience
3 Years
Salary
30,500 - 100,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor Degree
Total Vacancies
6 Jobs
Posted on
Aug 2, 2015
Last Date
Aug 14, 2015
Location(s)

Job Description

Description
  • A call centre Representatives plays an important role, because he/she creates the connection between customers and companies. Responsibility is to answer the customer's questions related to the company's services and products.
    Call centre Representatives work with ability of under immediate supervision, responds to phone calls received to the Call Centre;
    Responds with information, assistance, or transfers the call to appropriate person or department; records information regarding calls, into a database; assists with marketing projects or department related activities.
    The role involves obtaining and expanding contact details for potential clients and verifying contact information of existing clients.

Job Specification

  • Essential skills and attributes required:
    • Knowledge of modern office equipment and procedures
    • Strong verbal and written communication skills
    • Positive thinking
    • Interpersonal/human relations skills
    • Organizational/planning skills
    • Attentiveness to detail
    • Ability to type and operate word processing programs
    • Ability to prioritize duties, delegate responsibilities, and evaluate the work of others
    • Ability to maintain confidentiality and professionalism
    • Ability to work efficiently and cooperatively
    • Can communicate Clear, Consistent, Credible, Confident, Civil, Concise, and Compassionate
    • Proficient, articulate with well accented English pronunciation along with the basic grammar and Sentence structures.
    • A confident and clear telephonic manners and good strong work ethic
    • Self-motivated, detail-oriented and organized
    • Punctuality and Being on time is requisite
    Note: If you meet the above criteria, send a brief cover letter along with your latest CV
    Candidate must be based in Karachi

Confidential

Food & Beverages - Karachi, Pakistan