Customer Services Officer Job in Pakistan KMW Domestic & International Courier & Cargo , Pakistan

Experience
< 1 Year
Salary
10,000 - 15,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
B.com
Total Vacancies
3 Jobs
Posted on
Aug 6, 2015
Last Date
Aug 20, 2015
Location(s)

Job Description

Serves customers by providing product and service information; resolving product and service problems.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Job Specification

Patience
Attentiveness
Clear Communication Skills
Knowledge of the Product
Knowledge of the Product
Acting Skills
Time Management Skills
Ability to "Read" Customers
A Calming Presence
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