Job Description
Good understanding of the tasks, responsibilities and skills involved in customer service work.
Although customer service jobs vary according to sector, the company and the level of the position the fundamental job requirements remain standard for the customer service function in an organization.
Job Specification
Good Communication Skills.
Customer Service, Product Knowledge,
Quality Focus, Problem Solving,
Market Knowledge, Documentation Skills,
Listening, Phone Skills, Resolving Conflict,
Analyzing Information , Multi-tasking