Job Description
We are hiring "Avaya Specialist" for our Head Office. Candidate must have the following technical expertise
Hands on experience on Avaya Aura Enterprise Contact Center Servers, with Avaya proprietry Recorder and Reporter.
Avaya IP Office products
Sound knowledge in Avaya Contact Recorder and Reporter.including WFO,Witness,CMS (Call Management System),
BCMRD.(Basic Call Management System)
Communication Manger (CM) R 5.2, 6.3 and above
IP Office including R5.2, IPOCC, ACCS.
Hands on Exp in managing multi-channel web-chat, SMS, Voicemail, Fax and Voice.
Job Specification
Candidate should have the following skills for this job
CM, CMS
Salary Package:20,000-30,000
Experienced candidates with IT background will be given preference.