Lead generation is an important activity that influences the success of both the telesales team and the field sales team. Telesales representatives contact prospects who have responded to an advertising or direct marketing campaigns.
The reps ask the prospects qualifying questions about their interest in a product to determine how likely they are to buy. They pass the qualified leads to field sales representatives or to other members of the telesales team to follow up. This increases the numbers of quality sales leads and enables sales representatives to focus on selling.
Persuasion, Telephone Sales, Customer Focus, Data Entry Skills, Selling to Customer Needs, Closing Skills, Telephone Skills, Organization, Energy Level, Persistence, Product Knowledge