Customer Support Executive

Customer Support Executive Job in Pakistan
Inbox Business Technologies (Pvt) Limited , Pakistan

Experience
Student
Salary
20,000 - 25,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
O/A levels
Total Vacancies
1 Job
Posted on
Oct 19, 2015
Last Date
Oct 25, 2015
Location(s)

Job Description

1. Candidate should have call center experience / Contact Center / Customer Support Experience
2. Queries needs to be delivered to the concerned department on time
3. Resolve customer complaints via phone, email, mail or social media
4. Answering telephonic calls and making appropriate transfer to the relevant person
5. Customer representative needs to handle the inquiries in accordance with companies policies and guidelines
6. Record details of customer contacts and actions taken.
7. Provide information about the service of the company
8. Creating and maintaining positive relationship with customers is an essential part of customer representative service

Job Specification

1. Should have strong communication skills
2. Should be able to work during different shifts
3. Should have basic Desktop/laptop knowledge

Inbox Business Technologies (Pvt) Limited

Information Technology and Services - Karachi, Pakistan
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