Customer Support Representative

Customer Support Representative Job in Pakistan
Softech Microsystems , Pakistan

2 Years
18,000 - 26,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
BBA, BE, BPA, Bcom
Total Vacancies
2 Jobs
Posted on
Oct 20, 2015
Last Date
Nov 20, 2015

Job Description

Answers questions and provides assistance to potential and current customers.
Executes customer support Calls which will result in maximizing sell-in percentages.
Answers clients inquiries.
Up-selling and cross-selling while discussing the offered product with all customers.
Meeting or exceeding monthly / quarterly / annual customer support team goals.
Demonstrating excellent oral and written communication skills.
Using knowledge base / training material to resolve customers concerns.
Cold Calling on Corporate Client.
Follow up the leads.
Working in a professional environment with a professional attitude.
Must Be Committed regarding the work.
Must have quality to gain the work load.

Job Specification

Fluency in written & spoken English language.
Capability to understand and follow the procedures and advise customers accordingly.
Patience and anger management skills.
Telesales Experience will be preferred.

Softech Microsystems

Computer & Network Security - Karachi, Pakistan
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