Answers questions and provides assistance to potential and current customers. Executes customer support Calls which will result in maximizing sell-in percentages. Answers clients inquiries. Up-selling and cross-selling while discussing the offered product with all customers. Meeting or exceeding monthly / quarterly / annual customer support team goals. Demonstrating excellent oral and written communication skills. Using knowledge base / training material to resolve customers concerns. Cold Calling on Corporate Client. Follow up the leads. Working in a professional environment with a professional attitude. Must Be Committed regarding the work. Must have quality to gain the work load.
Fluency in written & spoken English language. Capability to understand and follow the procedures and advise customers accordingly. Patience and anger management skills. Telesales Experience will be preferred.