To ensure that all telephonic enquiries are answered promptly and passed on to the respective officer.
To note messages for staff who are absent or out of office and to pass the message to staff members.
To keep records of all personal calls made by staff.
To ensure that PABX and all extensions are in working condition.
To maintain log register for all incoming, outgoing calls.
Job Specification
Speaking:- Talking to others to convey information effectively.
Active Listening:- Give full attention to what other peoples are saying, taking time to understand the points being made,asking question as appropriate and not interrupting at inappropriate times.
Service Orientation:- Actively looking for way to help peoples.