Job Description
- Manage the front desk and administrative duties assigned
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- File and maintain records.
- Analyze data to determine answers to questions from customers or members of the public.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
Job Specification
Well Spoken- Talking to others to convey information effectively.
Active Listener- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Oriented- Actively looking for ways to help people.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Writing - Communicating effectively in writing as appropriate for the needs of the audience.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
Coordination - Adjusting actions in relation to others' actions. Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
Time Management - Managing one's own time and the time of others.