Customer Support Officer Job in Pakistan
AxtrStudios , Pakistan

Experience
1 Year
Salary
20,000 - 25,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Graduate
Total Vacancies
1 Job
Posted on
Nov 25, 2015
Last Date
Jan 25, 2016
Location(s)

Job Description

Provide accurate and timely resolution to the customers based on the shared knowledge and available tools.
Should be involved in both voice/no voice operations.
Follow defined SOP's to contribute towards floor performance
Follow the reporting guidelines on regular basis.
Follow the Quality Assurance norms and guidelines and deliver as per the set expectations.
Adhere to the set schedules and strictly maintain floor discipline.
Ensure an exceptional customer experience by having good command on the product leading with best practices of the service industry with a service mentality and attitude to assist and help.

Job Specification

Relevant experience preferably with a background from call center.
Soft, polite and good understanding of customer services.
Familiar with basic computer operations.
Flexible and open personality.
Good verbal and written communication skills.
Preferably without an accent.
Spark to learn and make a career in the relevant field.

AxtrStudios

Information Technology and Services - Karachi, Pakistan
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