Area Manager (Restaurants)
Taj Corporation, Pakistan

• Establish restaurant business plan by surveying restaurant demand.
• Confer with customers and/or potential customers.
• Identify and evaluate competitors.
• Prepare financial, marketing, and sales projections, analyses, and estimates

• Attract customers by developing and implementing marketing, advertising and customer’s relation programs, evaluating program results.
• Identify and tracking changing demands.
• Maintain Customer satisfaction by monitoring, evaluating, and auditing Food, Service, Environment and customer preferences. Also initiate improvements.
• Build relationships with customers with support of Restaurant Managers.

• Ensure best customer Services all the time.
• Propose and execute Training & Development programs for superb customer service & products knowledge and make sure that customer leave the restaurant happy.
• Administer the evaluation of all learning and development activities in restaurant with coordination of Restaurant Manager & HR Department

• Plan and monitor all aspects of kitchen at restaurant for food production including: staffing levels, stock levels and rotation, food cost, quality control and recipes adherence.
• Establish and execute food quality standards and recipes
• Ensure all production staff is trained.
• Review customer requirement and ensure that they are meet.

• Maintain Operations Excellence by developing and implementing best Quality, Production, Consumption practices. Also review and evaluate production and consumption, take necessary measures.
• Work in close coordination of Operations Team

• Meets restaurant financial objectives; prepare monthly,
• Quarterly & Annual Sales forecast and profitability; analyze variances; initiate corrective actions;
• establish and monitor business controls;
• develop and implement strategies to increase profitability.

• Anticipate future staffing needs in line with business plan and coordinate with BDM & HR Department.
• Give guideline to Restaurant Managers for Shifts (Duty Times)
• Accomplish restaurant human resource objectives by supporting in recruiting, selecting, orienting, training, discipline, appraisal, and reviewing job contributions; planning and reviewing compensation actions.
• Enforce policies and procedures in-lined Corporate Human Resources.

• Excellent Communication Skills
• Strong Customer Service Skills
• Excellent food knowledge of various cuisine
• Tactful and diplomatic Manner
• Excellent in Multi-tasking
• Time Management skills
• Ability to motivate and manage staff
• Excellent Leadership Skills
• Good in Computer skills
• Well Organized and Systematic approach
• Ability to work accurately with figures and manage budget
• Able to take good business initiatives.

• Market Competitive Salary
• Other variable pay (based on restaurants performance)
• Bonuses Annual
• Company Maintained Car
• Health Insurance (Self & Family)
• Life Insurance
• Enviable work environment with many other facilities

Job Rewards and Benefits