Customer Service Professional
HRSI, Pakistan
Job Description
We are looking for Business Graduate for the post of "Customer Service Professional" based at Karachi.
Salary: 35K along with Medical & Group Life Insurance, Annual Bonus, Gratuity.
Job Specification
To develop strong relationships with Customers & Sales, deliver a best in market customer experience and generate value.
Collaborate and build relationships/ partnerships with Sales and Functional Leaders across the organisation.
Adopts Customer 1st mindset and utilizes the Customer Operations Specialists behaviors to deliver an exceptional customer experience.
Identifies opportunities to improve the customer experience in 24/7 operations.
Handles a range of front line customer inquiries within the agreed processes and ways of working.
Customer Language Proficiency (at least 1 if multiple language business)
English Listening & Speaking
English Reading
English Writing - Other Skills & Knowledge