Dispatcher

Dispatcher
Groundlink Worldwide, Pakistan

Experience
2 Years
Salary
35,000 - 50,000 PKR
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
BS
Total Vacancies
1 Job
Posted on
Mar 29, 2024
Last Date
Jun 29, 2024
Location(s)

Job Description

  • Live call Handling, Account Setup, Corporate Account Setup, Making Reservation, Email marketing, upon marketing manager requested diameters
  • Build relationships you’ll interact mostly with our partners/chauffeurs, and at times with guests via phone and email, resolving queries in real-time while building strong relationships and earning trust.
  • Troubleshoot proactively find solutions to urgent needs that arise due to new requests or unexpected scenarios (i.e. flight delays, car breakdowns, emergency etc.)
  • Delight Customers with smile maintain and promote a positive attitude while meeting productivity goals, aiming to leave our customers and chauffeurs with a smile.
  • Follow through on resolutions follow up on customer issued to the point of resolution, keeping guests updated as needed.
  • Give actionable feedback provide consistent, constructive feedback on customer and chauffeur satisfaction as well as processes.

Job Specification

Communication Skills

Decision making

Time Management

Stress Management

IT skills

Job Rewards and Benefits

Groundlink Worldwide

Automotive - Lahore, Pakistan
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