Job Description
We are seeking a diligent and detail-oriented individual to join our team as a Night Shift Appointment Scheduler. As an appointment scheduler, you will be responsible for managing and scheduling appointments ensuring seamless coordination between clients and our organization.
Responsibilities:
Schedule appointments accurately and efficiently using our scheduling software.
Communicate effectively with clients via phone, email, or other communication channels to confirm appointments and address any queries or concerns.
Coordinate with various departments within the organization to ensure smooth scheduling and allocation of resources.
Provide exceptional customer service by promptly addressing client inquiries and resolving scheduling conflicts or issues.
Requirements:
- Prior experience in customer service or a client-facing role is preferred.
- Intermediate or equivalent qualification.
- Excellent communication skills, both verbal and written.
Note: Freshers with good English Communication skills are encouraged to apply.
Timing: Mon-Fri, 8:00pm to 5:00am
Job Type: Full-time, Night Shift
Requirements & Skills
- Good English Communication
- Computer Skills
- Multitasking
- Language Fluency
- Active Listener
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