Client Relations Manager - Real Estate / Construction

Client Relations Manager - Real Estate / Construction
Family Builders, Pakistan

Experience
1 Year
Salary
40,000 - 45,000 PKR
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor's in Commerce
Total Vacancies
1 Job
Posted on
May 12, 2024
Last Date
Aug 8, 2024
Location(s)

Job Description

Job Title: Client Relations Manager

Company: Family Builders
Location: Bahria Town, Karachi
Timings: 11:00am - 08:00pm


Job Description:

As a Client Relations Manager at Family Builders, your primary responsibility will be to ensure seamless communication and support for clients after the booking process. You will play a crucial role in building and maintaining strong relationships with our valued clients.

Responsibilities:
- Post-Sales Support: Provide assistance and guidance to clients with inquiries or concerns after the booking of apartments or shops.
- Query Resolution: Effectively address and resolve sales-related queries, ensuring client satisfaction and fostering long-term relationships.
- Client Communication: Maintain clear and proactive communication with clients, keeping them informed about the status of their bookings and addressing any concerns promptly.
- Cross-Functional Collaboration: Collaborate with the sales team to streamline the transition from the sales phase to post-sales, ensuring a smooth handover and consistent client experience.
- Feedback Management: Gather feedback from clients and use it to identify areas for improvement in our products or services.
- Documentation: Maintain accurate and up-to-date records of client interactions, feedback, and resolutions.

Requirements:
- Proven experience in client relations, sales support, or a related field.
- Strong communication and interpersonal skills.
- Ability to handle challenging situations with professionalism and empathy.
- Detail-oriented with excellent organizational skills.
- Familiarity with real estate or property management is a plus.

How to Apply:
Interested candidates should submit their resume and a cover letter detailing their relevant experience

Job Specification

  • Recovery
  • Client dealing
  • Customer satisfaction
  • Calling

Job Rewards and Benefits

Leaves
Transport

Family Builders

Real Estate - Karachi, Pakistan
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