Administrative Assistant For A Psychology Practice (4 Hours - Home Based - Morning Shift)

Our Australian-based client is a private psychology practice looking for long-term administrative and operations support.

IMPORTANT:

• This is a home-based job during the second half of Australian business hours (Pakistani morning shift): 8 AM to 12 PM
• This is a long-term position with the prospect of adding more hours, accompanied by an increase in pay.
• This position comes with generous bonuses and annual increments.
• You must have a high-speed internet connection and power backup.
• Except for a one-day holiday on both Eids, no other Pakistani public holidays will be provided.
• Please read the details below very carefully.

JOB RESPONSIBILITIES:
This position entails someone primarily maintaining control of the admin and operations of a psychology practice. This job requires the ability to multitask, handle deadlines, and be proactive with a problem-solving mindset, ensuring the business runs smoothly.

DUTIES:

• Managing inbox
• Responding to client queries and problem-solving
• Enforcing company policies
• Managing and scheduling client appointments
• Processing payments, invoices, and rebate claims
• Keeping client records up to date
• Managing rosters of the therapists
• Generating periodic reports and actioning based on the therapist's feedback
• Onboarding/offboarding therapists
• Coordinating with the team
• Keeping comms up-to-date
• Keeping invoices and receipts organized
• Keeping all media organized
• Uploading & sending weekly blog posts
• Uploading & sending weekly newsletters
• Making small website updates via Squarespace (no coding needed)
• Coordinating regularly with the director

QUALIFICATIONS:

• This job will require an understanding and knowledge of how PowerDiary works. Training will be provided.
• Fluency in English, both verbal and written with a strong command over grammar, punctuation, and spelling
• Email management & email writing
• Microsoft Word, Excel, PowerPoint
• Google Drive & Google Apps

Not required but will be a plus (Training can be provided):

• Squarespace or familiarity with any other drag-and-drop site builder
• Mailchimp or familiarity with any other email marketing app
• Canva or any other graphic design tool

• Quick learner
• Positive, optimistic, can-do attitude
• Friendly, pleasant, kind, helpful, warm personality
• Excellent verbal, written, and interpersonal communication skills
• Open to professional and personal growth
• Honesty, trustworthiness, dependability
• Ability to maintain sensitive data in a confidential manner
• Dedication and focus, strong work ethic
• Ability to work with or without direction
• Multi-tasking skills, organizational, time/decision management skills
• Attention to detail and accurate
• Focus on not only keeping up but moving forward
• Positive attitude, team player, takes direction well
• Organized and is open to constructive feedback and implementation of that feedback