About the job
NOTE: THIS IS NOT FOR YOU IF YOU HAVEN'T WORKED ON API DOCUMENTATION
NOTE: THIS IS NOT A REMOTE JOB
At Mumara, we are dedicated to providing our clients with cutting-edge email marketing automation solutions and related products. We believe in innovation, excellence, and delivering top-notch services that empower our customers to achieve their marketing goals.
Job Overview:
Mumara is seeking a talented and experienced Technical Content Writer to join our dynamic team. The ideal candidate will be responsible for creating comprehensive, clear, and engaging documentation of our products. This role demands a high level of technical proficiency, excellent writing skills, and the ability to simplify complex concepts for a diverse audience.
Responsibilities
* Develop, write, and edit technical documentation, including user guides, API documentation, and in-product help content.
* Craft compelling and informative technology blog posts highlighting Mumara's features, updates, and industry insights.
* Collaborate with product managers, developers, and the marketing team to ensure content accuracy and alignment with Mumara's voice and goals.
* Translate technical information into user-friendly language that meets the needs of diverse audiences, including customers, partners, and internal teams.
* Maintain and update existing documentation and content to ensure relevance and accuracy.
* Participate in product development meetings to gather information and understand user needs and product enhancements.
Qualifications
* Bachelor’s degree in Technical Writing, Computer Science, Information Technology, or a related field.
* Minimum of 3 years of experience in technical writing or content creation, preferably in the technology or software industry.
* Strong understanding of technical concepts, with the ability to articulate these to both technical and non-technical audiences.
* Excellent writing, editing, and communication skills.
* Proficient in content management systems and documentation tools.
* Ability to work independently and collaboratively in a fast-paced environment.
* Attention to detail and a commitment to producing high-quality work.
What We Offer:
* A vibrant and supportive work environment where innovation and creativity are encouraged.
* The opportunity to work with a leading technology company and make a significant impact on our product and community.
* Competitive salary
* Professional growth and development opportunities.