Phone Banking Officer
Advans Pakistan Microfinance Bank Ltd, Pakistan

• Receiving Customer queries and offering solution accordingly
• Take complaints over the phone call and forward to concerned department
• Perform actions as per customer requirement in the CRM software
• ATM Card activation, Blocking and PIN generation
• Make outbound calls to customers / clients for generating sales leads

• Good listening skills
• Communication skills
• Basic level MS-Office skills

Job Rewards and Benefits