Call Agent For Leading Shoe Brand (UK)

We are seeking a dedicated Call Agent for a leading shoe brand in the UK. This role involves extracting and managing customer data, making outbound calls to provide detailed product information, handling customer inquiries, and maintaining accurate records of interactions. The position requires working according to UK time zones.

Responsibilities:

• Extract and manage customer data efficiently.
• Conduct outbound calls to potential customers and provide comprehensive product information.
• Handle customer inquiries and resolve issues promptly.
• Maintain accurate records of customer interactions.
• Follow up on leads and ensure high-quality customer service.
• Extract and analyze data for effective calling strategies.

• Proven experience in a call center or customer service environment.
• Excellent English communication skills, both verbal and written.
• Ability to work during UK hours.
• Proficiency in data extraction and CRM systems.
• Strong organizational skills and attention to detail.