Medical Virtual Assistant

Join our team at TeamFicient, and experience world-class remote staffing for healthcare at its best. We are based in Chicago and committed to providing global talent with training and experience to serve healthcare practice staffing needs. Join us and be part of a collaborative, compassionate, and innovative team of global professionals for a fulfilling career with resources to learn, grow and work for great Medical practices based in the US.

Description

• Associate degree in any medical field.
• Working Hours: Between 6 PM to 6 AM Pakistan time.
• Full time: (9 working hours with 1-hour break)
• Part time: (4.5 working hours with a half-hour break)
• Day Off: TBD (2 days in a week)

Roles and responsibilities

• As a Medical Medical Virtual Assistant, you will use your medical knowledge and assisting skills to help provide optimal care to patients. This role is dedicated to working directly with 1 specific MD based in the US and organizing, assisting the physician with efficiently completing daily medical, clinical, and administrative tasks and responsibilities.
• Is energetic and a quick learner.
• Fluent in spoken and written English.
• Thrives in a team environment and can work under minimal supervision.
• Has excellent communication and organizational skills.

Day to-day responsibilities

• Assists in pre-visit planning by preparing medical records for the patient visit, confirming accuracy with patient identifiers, pre-visit summarization, entering the chief complaint, and social history.
• Ensures outside paperwork is scanned into the patient's electronic medical record. Processes and tracks referrals and prior authorizations as requested/ordered by the provider. Notifies providers of patient requests for referrals and prescription renewals.
• Controls, monitors and assists with patient flow and scheduling to maximize the efficient use of providers.
• Assists in after visit task management, including helping arrange follow-up appointments, diagnostic testing, surgery and in-patient admission administration under direction of the nurse or physician.
• Assists with patient billing by ensuring CPT code, diagnosis code, and all supplies and procedures are properly indicated on charting.
• Understanding of medical terminology, clinical workflows, and health insurance procedures
• Provides administrative support which may include answering telephone calls, taking and forwarding accurate messages and escalations, patient schedule management.

Requirements:

• Experience as a Virtual Medical Assistant or in a similar role.
• Basic knowledge of medical terminology.
• Proficiency in office tools (Microsoft Office, Google Workspace).
• Organizational and time management skills.
• Attention to detail and accuracy in document management.
• Excellent communication and collaboration skills.
• Ability to work independently.
• Effective task management in a remote environment.

Benefits:

• Legal benefits.
• Competitive salary.
• Remote work.
• Job stability.
• Positive work environment.

Job Rewards and Benefits