PracticeClaim, a leading computer software company based in Rawalpindi, Pakistan, is seeking an experienced Inbound/Outbound Cold Call Specialist. Established as a Sole Proprietorship, we pride ourselves on delivering innovative and tailored software solutions to our clients. Join our dynamic team and help us expand our reach!
Responsibilities:
- Conduct outbound cold calls to potential clients and follow up on leads.
- Handle inbound calls and inquiries with professionalism and efficiency.
- Identify client needs and present appropriate software solutions.
- Maintain accurate records of calls, leads, and client interactions in our CRM system.
- Collaborate with the sales and marketing teams to develop strategies for attracting new clients.
- Achieve or exceed monthly call and conversion targets.
- Minimum of 3 years experience in outbound/inbound cold calling, preferably in the software industry.
- Exceptional communication and interpersonal skills.
- Strong persuasion and negotiation abilities.
- Familiarity with CRM software and lead generation tools.
- Ability to work independently and manage time effectively.