A real estate office receptionist's job description typically includes:
- Greeting clients: Welcoming visitors and offering them a beverage
- Answering phones: Screening and forwarding calls, and providing basic information
- Managing mail and deliveries: Receiving, sorting, and distributing mail, deliveries, and couriers
- Scheduling appointments: Updating calendars and scheduling meetings
- Providing administrative support: Assisting with clerical duties like filing, photocopying, collating, and faxing
- Maintaining office order: Ordering and replenishing office supplies
- Providing information: Answering questions and providing relevant information to visitors
- Managing traffic flow: Allowing access to other employees and managing the flow of traffic in the office
- Providing customer service: Handling customer inquiries in a courteous and efficient manner
Real estate experience, knowledge of real estate, title, or mortgage business, and strong social media skills may be preferred for this role.
As a real estate receptionist, you'll be the first point of contact for clients and visitors. You'll be responsible for greeting visitors, handling phone calls, scheduling appointments, and assisting with general administrative tasks. Strong communication and organizational skills are essential for this role.
Responsibilities:
- Answering and directing phone calls in a professional and courteous manner
- Greeting and welcoming clients and visitors
- Scheduling and confirming appointments for real estate agents
- Maintaining and organizing the reception area