Customer Services Representative

Job Description:
AA Associates, a dynamic partnership based in Lahore specializing in exceptional consumer services since 2020, is seeking motivated Evening Customer Services Representatives for a remote position. Join our team and contribute to delivering tailored solutions in the accounting industry, ensuring client satisfaction and loyalty through effective communication and support.

Responsibilities:
- Manage customer inquiries via phone, email, and chat.
- Assist clients with account-related questions and issues.
- Provide information about our services and pricing.
- Maintain detailed records of customer interactions.
- Collaborate with team members to resolve complex issues.
- Ensure a positive experience for clients and encourage their loyalty.

- Strong communication skills, both written and verbal.
- Proficient in Microsoft Office and basic accounting concepts.
- Ability to work independently and in a team-oriented environment.
- Strong problem-solving abilities and attention to detail.
- Time management skills to handle multiple inquiries efficiently.