Customer Support Executive

Customer Support Executive

Experience
1 Year
Salary
37,000 - 60,000 PKR
Job Type
Full Time
Job Shift
Morning
Job Category
Traveling
No
Career Level
Non-Managerial
Telecommute
No
Qualification
Bachelor’s degree in IT, Business, or a related field with at least 1 year of customer support experience
Total Vacancies
1 Job
Posted on
Jan 14, 2025
Last Date
Apr 14, 2025
Company
Skylite Networks Pvt Ltd, Pakistan
Location(s)

Job Description

Job Description:
Skylite Networks Pvt Ltd, established in 1994 and based in Chenab Nagar, specializes in Information Technology and Services. We provide innovative solutions in networking, video distribution, application development, and online marketing. Join our dedicated team to enhance customer satisfaction!

Responsibilities:
- Handle customer inquiries via phone, email, and chat.
- Provide product and service information to customers.
- Troubleshoot technical issues and escalate when necessary.
- Maintain accurate records of customer interactions.
- Assist in the development of customer support processes.

Job Specification

- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Proficiency in CRM software and Microsoft Office.
- Ability to work in a fast-paced environment.
- Basic understanding of IT and networking concepts.

Job Rewards and Benefits

Gratuity
Incentive Bonus
Leaves
Sports and Entertainment

Skylite Networks Pvt Ltd

Information Technology and Services - Faisalabad, Pakistan
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