Customer Engagement And Social Media Specialist

Shah Motors, located in Mississauga, Ontario, is a dynamic automotive organization dedicated to redefining the car buying and parts procurement experience. We are seeking an Evening Customer Engagement and Social Media Specialist with a minimum of 1 year of experience to join our growing team in the Accounting industry. This is a fully remote position.

Responsibilities:
- Engage with customers via social media platforms to address inquiries and resolve issues.
- Develop and implement social media strategies to enhance brand presence.
- Monitor social media trends and analytics to adjust strategies for better engagement.
- Create and curate content that resonates with our target audience.
- Collaborate with the marketing and accounting teams to promote products and services.
- Provide exceptional customer service and support during evening hours.

- Proficient in social media management and engagement.
- Strong written and verbal communication skills.
- Experience with social media analytics tools.
- Ability to work independently and manage time effectively.
- Customer-centric approach with problem-solving capabilities.