Customer Service Executive 2

Join Startech Website, a leader in providing comprehensive web solutions for brands in the accounting industry. We are looking for a Night Customer Service representative with at least 1 year of experience to enhance our commitment to excellent service in Karachi.

Responsibilities:
- Manage customer inquiries via phone, email, and chat during night shifts.
- Provide accurate information regarding software services and solutions.
- Troubleshoot and resolve customer issues promptly.
- Maintain customer data and ensure confidentiality.
- Assist the team in improving customer service processes.

- Excellent verbal and written communication skills.

- Excellent verbal and written communication skills.
- Strong problem-solving abilities.
- Familiarity with accounting terminology and services.
- Ability to work independently and as part of a team.