CUSTOMER SERVICE REPRESENTATIVE

Experience
2 Years
Salary
50,000 - 60,000 PKR
Job Type
Full Time
Job Shift
Morning
Job Category
Traveling
No
Career Level
Manager
Telecommute
No
Qualification
Bachelor’s degree in Business, Logistics, or a related field is preferred; relevant experience may substitute for formal education
Total Vacancies
2 Jobs
Posted on
Apr 22, 2025
Last Date
Jul 22, 2025
Company
Seagate Logistics, Pakistan
Location(s)

Job Description

Job Description:
Seagate Pvt. Ltd. is a leading logistics and supply chain company based in Karachi, Pakistan, with over two decades of experience. We pride ourselves on delivering high-quality services tailored to our clients' needs. We are currently seeking a motivated Customer Service Representative with 2 years of experience to join our dynamic team.

Responsibilities:
- Handle customer inquiries and provide accurate information about services.
- Resolve issues promptly and effectively, ensuring customer satisfaction.
- Maintain strong relationships with clients and respond to their needs.
- Process orders, track shipments, and update clients about their logistics status.
- Collaborate with internal teams to enhance customer experience.

Job Specification

- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency in MS Office Suite and logistics software.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Strong customer service orientation.
Logistics and Supply Chain - Karachi, Pakistan

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