What You’ll Do:
Process Coordination & Compliance
- Manage Workflows: Oversee the lifecycle of tasks and projects, including gathering information, completing necessary steps, and ensuring submissions or deliverables are properly handled.
- Ensure Accuracy & Standards: Verify that all required information and documentation meet established guidelines and expectations.
- Monitor Progress & Follow-Ups: Track the status of ongoing tasks, proactively address delays, and facilitate timely completion.
Communication & Customer Support
- Point of Contact: Serve a supporting liaison for stakeholders, providing updates on timelines, requirements, and progress.
- Communication Responsibilities:
- Communicate with 3rd parties through phone calls and emails
- Address inquiries and concerns professionally
- Generate reports to keep teams and stakeholders informed.
Project & Task Management
- Maintain Workflow Efficiency: Ensure tasks align with established service levels and deadlines.
- Workspace Organization:
- Assign and manage access to relevant tools and resources.
- Adjust timelines and address critical tasks as needed.
- Keep progress updates current.
- Support Operations:
- Assist in transitions and handovers.
- Contribute to presentations and documentation as needed.
- Maintain accurate records and reports.
Optimization & Continuous Improvement
- Streamline Processes: Identify opportunities to improve workflows, remove bottlenecks, and enhance efficiency.
- Skill Development: Expand knowledge of industry tools and best practices to improve overall effectiveness.
What You Need:
- A fast and reliable internet connection is required. Back up connection is recommended.
- Laptop or Desktop with no less than 8 GB RAM, minimum of Intel Core i5 processor or equivalent.
- A quality video camera is recommended for Zoom meetings
- Noise cancelling microphone
Check out this page to listen to what some of our international members have to say about working at PermitFlow!