Key Responsibilities:
- Administrate and maintain the NetSuite ERP platform, focusing on user roles, permissions, and system security within the Administration module.
- Design and implement customizations using SuiteBuilder, SuiteScript, and SuiteFlow to enhance system functionality.
- Develop, maintain, and optimize workflows and automation to streamline core business processes (e.g., order-to-cash, procure-to-pay, reporting).
- Ensure system stability, performance, and compliance in a cloud-based environment.
- Collaborate with cross-functional teams (Finance, Operations, IT, Sales) to assess needs and deliver scalable solutions.
- Monitor system performance and proactively resolve issues related to integrations, custom scripts, or user experience.
- Support data governance, security policies, and regulatory compliance requirements.
- Coordinate with NetSuite Support and external partners for issue resolution and product enhancements.
- Provide technical documentation, user training, and ongoing support for end-users.
- Liaise with NetSuite support and third-party vendors for issue resolution and system improvements.
Required Qualifications:
- Bachelor’s degree in Computer Science, Information Systems, Business, or related field.
- Minimum 4 years of hands-on experience with Oracle NetSuite, specifically in administration and system customization.