1 Responding promptly to customer inquiries.
2 Communicating with customers through various channels.
3 Acknowledging and resolving customer complaints.
4 Knowing our products inside and out so that you can answer questions.
5 Processing orders, forms, applications, and requests.
6 Keeping records of customer interactions, transactions, comments, and complaints.
7 Communicating and coordinating with colleagues as necessary.
8 Providing feedback on the efficiency of the customer service process.
9 Ensure customer satisfaction and provide professional customer support.