Customer Service Agent 2

We need a Customer Service Agent for a Virtual Call Center on a 24/7 basis.

Requirements:

1. Fluent in English;

2. Basic knowledge of automobiles/cars or ability to learn on the job quickly.

3. Be able to have conversations in English Language over the phone with customers in the USA.

4. Comfortable with flexible timing as we want to have a rotation of 24/7 operation.

5. Understanding of reporting and performance tracking.

6. Experience in sales and marketing.

7. Be able to work on different platforms like Shopify, Slack, Gorgias, and Google Voice