Customer Service Representative 300

Job Description:
The Resource Management BPO Group Pvt. Ltd. is seeking enthusiastic fresh graduates for the position of Night Customer Service Representative. Join our dynamic team in Lahore, working within the Accounting industry, where you will play a vital role in enhancing customer experience and ensuring satisfaction.

Responsibilities:
- Respond to customer inquiries and provide accurate information about our accounting services.
- Maintain a high level of professionalism while resolving customer complaints.
- Document customer interactions and feedback for continuous improvement.
- Collaborate with team members to optimize service delivery.

- Excellent verbal and written communication skills in English.
- Strong problem-solving abilities and attention to detail.
- Proficient in using computer applications and customer management software.
- Ability to work independently and in a team-oriented environment.
- Flexibility to work night shifts.