CSR - Medical Billing

Pay: Rs40,000.00 - Rs80,000.00 per month Lahore Based

We are currently seeking enthusiastic, articulate, and customer-focused Female Call Center Agents to join our dynamic team. This is an excellent opportunity for individuals who excel at communication and thrive in a fast-paced environment. The successful candidates will be responsible for managing both inbound and outbound calls, delivering exceptional service to our international clients, and ensuring complete customer satisfaction.

Key Responsibilities:

Handle incoming and outgoing calls in a professional and courteous manner
Clearly and effectively communicate in fluent English with a neutral or clear accent
Resolve customer queries promptly and accurately
Maintain a positive and friendly tone during all customer interactions
Log and update customer information using internal systems
Follow up on customer interactions to ensure resolution and satisfaction
Meet and exceed daily and weekly performance targets

Requirements:

Fluent spoken English is a must – candidates must have a clear, understandable accent and excellent verbal communication skills
Strong listening and problem-solving skills
Previous experience in a call center or customer service role is preferred
Ability to remain calm and efficient under pressure
Basic computer literacy (e.g., MS Office, CRM tools)
Willingness to work night shifts, as this role supports international clients

What We Offer:

Competitive base salary with an attractive commission/incentive structure
Supportive, professional, and growth-oriented work environment
Opportunities for performance-based career advancement
Training and development programs to enhance your skills

Note: This is a night shift role (6:00 PM to 3:00 AM, Monday to Friday). Applicants must be comfortable working these hours.

Job Type: Full-time
Apply WhatsApp 03068073982

Work Location: In person

Fluent spoken English is a must – candidates must have a clear, understandable accent and excellent verbal communication skills
Strong listening and problem-solving skills
Previous experience in a call center or customer service role is preferred
Ability to remain calm and efficient under pressure
Basic computer literacy (e.g., MS Office, CRM tools)
Willingness to work night shifts, as this role supports international clients