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Information Technology and ServicesHyderabad

Verified

Call Centre Executive

Hyderabad
Full Time
Evening Shift
24 openings

Posted Apr 15, 2026Apply by Jul 14, 2026

The essentials

Experience1 Year
Career levelNon-Managerial
ShiftEvening Shift
EducationMinimum Bachelor’s degree in any discipline; relevant experience in a call center environment is a plus

What you’ll be doing

Job Description:

Company: Sense Eight Solutions, BPO and call center in Hyderabad, Pakistan.

Role:

Handle inbound and outbound calls efficiently and professionally.
Provide excellent customer service by addressing client inquiries and resolving issues.
Maintain accurate records of customer interactions in the database/CRM.
Collaborate with team members to improve service delivery and customer satisfaction.
Prepare reports on call outcomes and feedback for management review.

What we’re looking for

Required Skills & Experience:

Minimum 1 year experience in a call center or related customer service role.
Excellent verbal and written communication skills in English.
Strong problem-solving abilities and customer-centric approach.
Proficient in handling multiple calls and prioritizing tasks.
Familiarity with call center software and CRM systems.
Ability to work evening shifts and perform under pressure.

About the employer

Sense Eight Solutions

Information Technology and Services · Hyderabad, Pakistan Verified

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About Us

Sense Eight Solutions is a professional BPO, call center, and digital services company based in Hyderabad, Pakistan. We provide reliable outsourcing solutions to international clients, helping businesses grow with efficiency and cost control.