Call Center Representative
- location_onKarachi
- work_outlinePart Time
- scheduleEvening Shift
- group_add8 openings
The essentials
- ExperienceStudent
- Career levelEntry Level
- ShiftEvening Shift
- EducationMatric or Intermediate. No prior experience required. Basic English speaking skills.
What you’ll be doing
Job Overview
Global Alliance is seeking energetic, results-driven Call Center Representatives to join an international outbound team. In this role you will handle inbound and outbound calls to target audiences in Canada, qualify prospects, and support lead generation campaigns for North American clients. Basic English communication skills and a passion for sales are required. This role offers an opportunity to grow within a fast-scaling global BPO.
Key Responsibilities
Global Alliance is seeking energetic, results-driven Call Center Representatives to join an international outbound team. In this role you will handle inbound and outbound calls to target audiences in Canada, qualify prospects, and support lead generation campaigns for North American clients. Basic English communication skills and a passion for sales are required. This role offers an opportunity to grow within a fast-scaling global BPO.
Key Responsibilities
- Conduct inbound and outbound calls to businesses and consumers in Canada to introduce services and products.
- Identify, qualify, and generate high-quality B2B and B2C leads.
- Engage prospects effectively, overcome objections, and present value propositions clearly.
- Set appointments or transfer qualified leads to senior sales executives.
- Maintain accurate records of customer interactions and lead status in the CRM system.
- Meet or exceed daily call volume targets and weekly lead generation quotas.
- Work night or evening shifts consistently to align with Canadian operational hours.
What we’re looking for
Must-have
Preferred
- Matric or Intermediate.
- Basic English speaking skills with clear pronunciation.
- Exceptional verbal communication, active listening, and negotiation skills.
- Ability to work evening/night shifts (Canadian hours).
Preferred
- Prior experience in international call centers (US/Canada outbound campaigns) or lead generation.
- Familiarity with CRM systems.
- Neutral or North American accent is an advantage but not mandatory.
Perks & benefits
- check_circleCommunication
- check_circleLeaves
About Us
A premier talent solutions partner dedicated to bridging the gap between exceptional professionals and forward-thinking organizations.
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