Receptionist/ Front Desk Assistant Job in Pakistan
Remedial Center Hospital , Pakistan

< 1 Year
8,000 - 10,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
Total Vacancies
2 Jobs
Posted on
Mar 21, 2016
Last Date
May 31, 2016

Job Description

  • To deal with cash efficiently.
  • To clear the patient bills.
  • All advances slips must be taken before clearance the IPD bills.
  • To inform the in charge in case of any short cash amount /excess amount.
  • To make different slips like (ultrasound, X-ray, Advance & OPD) and take cash against them.
  • Must be check all notes (Currency) before putting in drawer.
  • Don’t accept any defected currency.
  • Cash draws should be locked.
  • To ensure cash policy & protocol should follow.
  • To take & given over properly in writing from the last shift & vice versa.
  • To prepare summary sheet for all cash transactions.
  • To pack the amount with proper coinage as per SOP & policy.
  • Must be taken signature on summary sheet & cash register at the time of receiving.
Admission & Discharges
  • To prepare admission file for admitting patients.
  • Collect all necessary details from patient or attendant.
  • Counseling all financial related instruction to the patients or attendants.
  • Write down all patients detail in software & IP register also.
  • Must be taken patient or attendant signature on file (designated portion).
  • To receive discharge file, you have to check following, (RMO signature, D/C card).
  • Write down D/C date & time on patient files also software.
  • To take all diagnostic reports like (X-ray, Ultrasound, Laboratory, ECG, CTG & others) from patient file and put in large envelope with discharge card and hand over to the patient or attendant.
  • Stamped Discharged on D/c patient file & forward to information counter.
  • Billing of private patients should be done accordingly.
  • Corporate patient’s approvals and listings should be recorded.
  • Also responsible for general administration including house keeping.
Telephone Operating
  • To receive outside calls.
  • To provide authentic information.
  • If any intercom / extension busy, you have to convey to the caller.
  • Write down all outgoing calls in register.
  • Note down important messages on designated register.
  • To update telephone directory time to time
  • To make call & transfer on proper way.
  • Write down all important numbers for quick dialing in front of you.
  • To announcement for staff on routine basis (as per protocol).
  • For emergency & other announcement must take approval from MOD.

Job Specification

• Strong interpersonal and communication skills
• Can-do attitude and ability to think outside the box
• High attention to detail
• Able to stand for extended periods of time
• Avid understanding of front desk operations
• Good time management skills
• Excellent telephone etiquette
• In depth knowledge of administrative and clerical protocols
• Knowledge of customer services practices

Remedial Center Hospital

Hospital & Health Care - Karachi, Pakistan
© Copyright, 2004-2019. All rights reserved.