Key responsibilities include:
- Lead user research and needs assessment with program participants, counselors, and field staff in Karachi to define product requirements.
- Create user journeys, wireframes, and high-fidelity prototypes for mobile and web interfaces used by beneficiaries and staff.
- Design clear, culturally appropriate visual assets for therapeutic meal programs, counseling referrals, and community kitchen materials.
- Work with program managers and developers to iterate on prototypes, perform usability testing, and incorporate stakeholder feedback.
- Establish and maintain a design system, including UI components, typography, and accessibility guidelines for low-literacy audiences.
- Ensure designs meet technical constraints and support monitoring and evaluation needs, producing assets ready for handoff to developers and print vendors.
- Support training sessions for staff on using design deliverables and gathering ongoing user feedback.