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The essentials

  • ExperienceFresh Graduate
  • Career levelStudent
  • ShiftMorning Shift
  • EducationBachelor's degree in Business, Supply Chain, Environmental Studies, Marketing, or equivalent practical experience. Coursework or internship experience in e-commerce/retail operations preferred.

What you’ll be doing

The Marketplace Operations Intern will support daily e-commerce and marketplace activities to scale product visibility, streamline order fulfillment, and improve seller and customer experiences. This hands-on internship includes working with digital product listings, inventory coordination, order processing, marketplace metrics, and sustainability-focused commerce.

Key responsibilities:
  • Assist with product catalog management: create and maintain marketplace listings with accurate titles, descriptions, categories, and images.
  • Coordinate with sourcing and inventory teams to track stock levels, update availability, and prevent stockouts/overselling.
  • Support order processing and fulfillment workflows; liaise with logistics partners for timely dispatch and delivery updates.
  • Monitor marketplace metrics and customer feedback; identify listing errors, returns, complaints and propose corrective actions.
  • Implement pricing updates, promotional campaigns, and bundle offers aligned with sustainability messaging and business goals.
  • Prepare routine reports on sales performance, top-selling SKUs, return rates, and marketplace trends.

What we’re looking for

  • Must-have: Familiarity with e-commerce marketplaces; experience with Daraz, Amazon, or local platforms preferred.
  • Must-have: Strong attention to detail for product data entry, SKU management, and content accuracy.
  • Must-have: Basic understanding of inventory management concepts and order fulfillment processes.
  • Must-have: Comfortable using spreadsheets (Excel/Google Sheets) for data tracking, reporting, and simple analysis.
  • Must-have: Good written and verbal communication for liaising with vendors, logistics partners, and internal teams.
  • Must-have: Problem-solving mindset to identify and resolve listing issues, customer queries, and order exceptions.
  • Must-have: Ability to prioritize tasks in a fast-paced startup environment and manage multiple workflows.
  • Preferred: Interest in sustainability and eco-friendly products; sensitivity to claims and compliance for green product labeling.
Green Upshot

About the employer

Green Upshot

Retail · Lahore, Pakistan Verified

About Us

Green Upshot is an award-winning sustainability startup incubated at NIC Lahore, dedicated to promoting eco-friendly products, plastic-free living, and sustainable lifestyle solutions across Pakistan.

Where we started

In 2023, while wa

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