The Marketplace Operations Intern will support daily e-commerce and marketplace activities to scale product visibility, streamline order fulfillment, and improve seller and customer experiences. This hands-on internship includes working with digital product listings, inventory coordination, order processing, marketplace metrics, and sustainability-focused commerce.
Key responsibilities:
- Assist with product catalog management: create and maintain marketplace listings with accurate titles, descriptions, categories, and images.
- Coordinate with sourcing and inventory teams to track stock levels, update availability, and prevent stockouts/overselling.
- Support order processing and fulfillment workflows; liaise with logistics partners for timely dispatch and delivery updates.
- Monitor marketplace metrics and customer feedback; identify listing errors, returns, complaints and propose corrective actions.
- Implement pricing updates, promotional campaigns, and bundle offers aligned with sustainability messaging and business goals.
- Prepare routine reports on sales performance, top-selling SKUs, return rates, and marketplace trends.