Company: SGUG Shipping Line & Logistics
Overview: SGUG Shipping Line & Logistics, a Karachi-based sole proprietorship specializing in translation and localization for maritime, logistics, and commercial clients, seeks a management professional to oversee day-to-day operations and ensure delivery excellence.
Responsibilities:
- Lead operations: Manage project schedules, resource allocation, vendor and freelancer onboarding, and workload balancing to meet deadlines.
- Quality assurance: Implement and monitor QA processes for translations, proofreading, and localization deliverables; ensure linguistic consistency and adherence to client-specific style guides.
- Client and vendor relations: Serve as primary contact for client inquiries, prepare proposals and quotes, negotiate terms with vendors and freelancers, and maintain professional relationships.
- Process improvement: Define and document standard operating procedures, identify bottlenecks, introduce productivity tools, and maintain documentation for recurring workflows.
- Financial oversight: Prepare quotes, track budgets, manage invoicing, and control costs to protect margins.